I had an issue, well more of a specific formatting issue with Fortiauthenticator that I thought I would share. I have a client who is only use SMS with forticlient via fortiauth. The idea is that the user connects and authenticates to the SSL VPN, and then hits Fortiauth for token code that was sent to the client VIA SMS.
When using SMS with tokens, you have to have the users mobile number entered so it can send to them. Hard coding the users mobile number worked great, but for some reason I could not get the remote sync rule to pull in the mobile phone number. Below are the steps I used to fix this.
First in the remote sync rule under “LDAP User Mapping Attributes” modify the mobile data field with “mobile” all lower case.
Then make sure that in Active Directory the mobile number is entered under the users profile. the Auth says it wants the mobile phone number in a very specific format – +[international_number] – this threw me for a while. In the end the number in AD wasn’t the problem it was the mapping attribute. Below is how to inset the number into AD. Notice the number has +[country code]number. Thats it, after putting that in the remote sync rule worked fine.