Ruckus Zonedirector – Request Error

Today had a strange issue with a Zondirector 3k and thought I would share in case anyone else has the issue. For some reason all of a sudden the web interface started showing this error:

Request Error

Error logged at the server

Enable EjsErrors to see errors in the browser.

SSH, ping, and AP functionality all still worked great. First we tried to reboot the ZD, but this has no effect. Next we tried to redo the cert – and this was the fix.

First SSH into the ZD with proper user/pass

Ruckus> enable
Ruckus# config
Ruckus (config)# certificate
Ruckus (config-certificate)# restore

This will then reboot the ZD, and APs will connect back – I had a loss in AP connections (clients dropped), and then they all reconnected back.

 

2 responses to “Ruckus Zonedirector – Request Error

  1. Timothy Willis June 4, 2020 at 6:44 pm

    I am also getting this error, but the restore appears to fail. Any other thoughts here?

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