Ruckus Zonedirector – Request Error

Today had a strange issue with a Zondirector 3k and thought I would share in case anyone else has the issue. For some reason all of a sudden the web interface started showing this error:

Request Error

Error logged at the server

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SSH, ping, and AP functionality all still worked great. First we tried to reboot the ZD, but this has no effect. Next we tried to redo the cert – and this was the fix.

First SSH into the ZD with proper user/pass

Ruckus> enable
Ruckus# config
Ruckus (config)# certificate
Ruckus (config-certificate)# restore

This will then reboot the ZD, and APs will connect back – I had a loss in AP connections (clients dropped), and then they all reconnected back.

 

2 responses to “Ruckus Zonedirector – Request Error

  1. Timothy Willis June 4, 2020 at 6:44 pm

    I am also getting this error, but the restore appears to fail. Any other thoughts here?

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