Ruckus Zonedirector – Request Error
Posted by on December 6, 2019
Today had a strange issue with a Zondirector 3k and thought I would share in case anyone else has the issue. For some reason all of a sudden the web interface started showing this error:
Request Error
Error logged at the server
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SSH, ping, and AP functionality all still worked great. First we tried to reboot the ZD, but this has no effect. Next we tried to redo the cert – and this was the fix.
First SSH into the ZD with proper user/pass
Ruckus> enable
Ruckus# config
Ruckus (config)# certificate
Ruckus (config-certificate)# restore
This will then reboot the ZD, and APs will connect back – I had a loss in AP connections (clients dropped), and then they all reconnected back.
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I am also getting this error, but the restore appears to fail. Any other thoughts here?
There is a fix that Support can do – they have to log into shell and run some commands. This is a known issue evidently.